No, newly created by default do not appear. The role needs to have the “Allowed Access Requests” toggle set to true.
No. After #1 is performed, they will get added automatically. I have experience a 5-30 second delay depending on the tenant.
See #1. If you are still seeing the roles not appear, I would double check that when you search for the role/access profile using search, that the column “Requestable” is set to true. I have experienced in a few tenants that this can take some time.
Along with the other solutions suggested above, could you also try clicking on “Apply Changes” when navigating to Access Model > Access Profiles / Roles?
Give it a few minutes after applying the changes, then check the Request Centre the items should hopefully be visible there.
Tyler’s point is the primary fix: Roles/APs only appear in Request Center when configured for access requests (Role: Allowed Access Requests; AP: Requestable).
Two extra checks that commonly block visibility even when the flags are correct:
Access Profiles: after changing requestability/config, click Apply Changes under Access Model → Access Profiles (AP changes aren’t applied to identities until you do).
Access Request Segments: if your tenant uses segments, make sure the access item is in the right segment and the requester is in that segment (segments control visibility/searchability of roles/APs/entitlements).
After those, items typically show up within seconds/minutes.
I had already enabled Allowed Access Requests / Requestable and also clicked Apply Changes after creating the roles and access profiles. However, they did not appear in the Request Center immediately.
Interestingly, without making any further changes in the tenant, both the role and access profile became visible in the Request Center after about 24 hours.
