Entry-Level SailPoint IdentityIQ Operations Specialist | IAM Support & Troubleshooting

Self motivated and dedicated professional with 1 year of hands-on experience providing L1/L2 operational support for SailPoint IdentityIQ.
Proficient in handling user lifecycle management (provisioning, de-provisioning), access requests, and basic incident resolution within the IIQ platform.
Eager to deepen expertise in identity governance and administration and contribute to robust security operations.

Just started my journey exploring the new functionalities of IdentityIQ 8.4 and 8.5 fresh installation.
Migration from 8.3 to 8.4.
8.4 P2 patch deployment then migration to IIQ8.5 using Tomcat 9.0 and JDK11, DB: MySQL and PostgreSQL 15 and 17.