IDN Forms: Multi-selection field error on submission

While creating a form, selecting any value other than “1” under “Select Fields > Maximum Selection” causes an error that prevents the form from being submitted.

Error message received upon form submission:

Steps to reproduce

  1. Create a form.
  2. Add a field- “Select field”.
  3. Select a value other than 1 in the General configuration option “Maximum Selection”.
    4.Add a condition on the “select field”.
  4. Save the form.
  5. Create a workflow that executes the form.
  6. Choose any option from the drop-down menu.
  7. Submit the form.
3 Likes

Hi @anagha,

Could you share more details on your workflow?

Hi Kartik,
I created a workflow for a joiner scenario. When an identity is created , the form is emailed to the user asking for the hardware requirements. The field “hardware requirements” in the form is a select field.
And the configuration of this particular field is causing the error.

The form can be successfully submitted only when the “maximum selection” value is 1.

2 Likes

Hi Anagha,

I tried a similar form with a select input allowing to enter more than 1 items. I was able to submit the form successfully. Are you still facing this issue?

Hi Sharvari,
Yes I’m still facing this issue. As soon as I change the value of “Maximum Selection” to anything other than 1, it gives me an error.

1 Like

Did you attach the form to workflow after it as completely designed?

If you’ve attached the form to workflow and then made edits to the form later , the workflow could cause issues. Try detaching the form from workflow then editing it and then reattach and test.

I think “Maximum Selection” was not the issue after all. I had also added a condition on that select field. The condition is: if the select field “is empty” then "hide " a text field. When I removed that condition, the form works fine. Are we not supposed to add conditions on a select field?
I think it’s the combination of “Maximum Selection” value other than 1 and condition, that’s giving me an error.

1 Like

I was able to reproduce your issue.

To summarize:
If a condition is specified on Select item, maximum selection can only be set to 1 else form submission fails.

@colin_mckibben Could this be a bug?

Yes, this is a bug. There is a ticket open to fix it (PLTFORMS-1844). Thank you for notifying us.

1 Like

This should now be fixed.

1 Like

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