Forms Select Field Required Dropdown values returning Cannot be Blank Error

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What problem are you observing?

Starting Friday 1/12/2024, we have started receiving the following error messages on form dropdown where we have the required validation set:
“validation type ‘DATA_SOURCE’ errored: validation type ‘REQUIRED’ errored: cannot be blank. validation type ‘REQUIRED’ errored: cannot be blank”

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What is the correct behavior?

The correct behavior is the error should not be present because the dropdown selection is made and therefore is not blank. That value then should be passed back to the workflow in the form data.

What product feature is this related to?

This is related to the IdentityNow Form generated but Workflows. Using the select field on the form with the options being static.

What are the steps to reproduce the issue?

Have a form with the select field type then for the dropdown options to be static with options provided. Also mark this field as required so that error can be seen. Because when this is not required it will just submit a blank value even after a selection is made.

Do you have any other information about your environment that may help?

Was testing using edge and chrome browsers.

2

Since this is 24 days old, I was wondering if this has been resolved for you or have you opened up a support ticket? If it has been resolved or you’ve found a work around, could you share the details?

When you have this field marked as Not Required, is the validation error not showing to the user? In this same situation, when you press the Submit, does the loading screen show for a bit then show the original form screen with no error messages? If so, I think my client is experiencing something similar currently

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