New health indicators are now available for Virtual Appliances. These new health indicators monitor conditions within your VAs and notifies administrators via System Notification emails.
Problem
The Virtual Appliance can experience conditions that affect application performance and overall health. Notifications to users of these conditions to take action was previously limited to high level indicators of VA health.
Solution
More detailed conditions added to notify users. Some conditions include:
CPU, memory, disk usage
Network errors
Service stability
In addition to email notifications, details about the conditions may be found in the new Virtual Appliance health page.
If there are existing conditions on your VAs at the time of release, this will generate an email notification. Please refer to documentation links below on recommended actions.
Action Required
If you haven’t already, please subscribe to your Virtual Appliance system notifications. This can be found in:
Admin → Global → System Settings → System Notifications
If you have already received email notifications, please refer to documentation below and address the
Important Dates
Week of April 14 - Staging Environments
Week of April 21 - Production Environments
Looks interesting @bwong1! I’m looking forward to see this appear in our staging environment.
As part of this release, will there be any public APIs associated with this that we can call to fetch the VA notifications?
I am talking about an API that looks something like this: GET .../v2025/virtual-appliances/9fe8....8ca2/notifications?count=true&offset=0&limit=250&filters=severity gte "Warning"
Hey-- not sure these are working as intended. We don’t have the “notify all admins” radio button selected on our System Notifications-- we have “email these specific users” selected instead, yet all of our admins got emailed individually last night after we experienced a brief network outage on one of our Dev VAs. I opened CS0376356 with Support about it.
Hi @angelo_mekenkamp , we haven’t considered polling by API, but it might be possible to query the same API that the UI uses to render them but I need to check on that. Were you thinking of polling for errors occasionally, or continuously for monitoring somewhere else?
hi @sfraser_snhu following up here, you may have already seen the case resolve. Those emails were erroneous and the issue has been resolved. Emails should be going to the configured emails only and repeat emails should not occur, unless the underlying issue is intermittently triggering.
