Hello,
I have created Emai Template for one of my Approval Work Item and from the /monitor/request/request.jsf I can see that it is also generating email.
But Whenever I redirect to My Email Id , It is showing tags like
in the mail.
Please help to remove these tags .
please share the email and tags that you are referring
Hi @sbhagat
Look for any tags or unwanted HTML elements that may have been inadvertently included in the email body. Ensure that only valid HTML elements are present.
After making edits, save the template and send a test email to verify that the tags no longer appear.
Ensure your email content adheres to allowed HTML elements as specified by SailPoint, which include basic elements like <p>
, <div>
, and formatting elements like <strong>
and <em>
@sbhagat
Share your email template xml
What really sticks out is that getRequester() call on your 4th line. Try removing that.
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