Certification Due Email Template - SailPoint Identity Services

Certification Due Email Template The Certification Due email is sent weekly to remind a reviewer to complete their unfinished active certifications, beginning one week after the certification is started. This email will not be sent after the certification deadline has passed. Notes You can also contact reviewers directly at any time from the certification's status page. For details, see Campaign Status Reports. If you create a certification campaign that is fewer than seven days long, your reviewers do not receive reminder emails. It is not possible to edit this schedule. The global {user.name} variable cannot be used in this template. Name: Certification Due Subject: Reminder: A Certification Needs Your Attention Body: Dear ${ownerName}, The certification "$certification.certificationGroups.get(0).name" is still open and needs to be completed. #if ($certification.expiration) This certification must be finished by $spTools.formatDate($certification.expiration,3,0).#{end}  Click here to complete the certification. Attributes This email template uses version 1 global variables and the following template-specific attributes: Documentation Feedback

This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/saas/help/common/emails/et_certs_certdue.html

Could you please check if any new Certification Due Reminder templates are being introduced?
We are able to see 1 new certification Due reminder in UAT where we can see the variable - ${reviewer.name} and we will expect the same in Production as well
When can this be pushed to Production tenant?

Hi @veerareddy22! We can only support doc requests in this section, but you can find announcements for prod updates and releases at Product News - SailPoint Developer Community and in the SaaS Release Notes.

If something in your tenant is not behaving as you’d expect, you might want to post in ISC Discussion and Questions - SailPoint Developer Community to get more help from the community.