How do you re-send this email if the due date is changed while the campaign is active?
In our case, the due date was changed to a date 5 days from today (aka < 1 week)
@mario_rod as mentionned here Certification Due Email Template - SailPoint Identity Services
By default this email is sent weekly until the end of the campaign :
If the campaign is extented less than a week, this email cannot be triggred.
An alternative could be to download the Certification Signoff Report and send email to reviewer which are not finished their items yet or automate it via Scripts/Workflows.
Agreed with @baoussounda,
ISC evaluates the 7-day reminder window at campaign activation. It is not dynamic. Once set, it does not get re-evaluated, so extending the deadline mid-campaign will not trigger anything.