Is it possible to configure a Workflow to send a reminder email 7 days before a certification ends?

Dear Sir or Madam,
Specifically, can the current SailPoint Identity Security Cloud Workflow be set up so that, after each certification campaign is launched, a reminder email is automatically sent to the reviewers 7 days before the campaign’s end date, urging them to complete their tasks?

Currently, we know that it’s possible to configure workflows based on certification completion percentage, but what about time-based conditions? Should we use custom variables or other methods?

If anyone has implemented a similar use case, please feel free to share your experience.

yes in a workflow you can use wait action as per you requirement.

Thank you for taking the time to respond!

I’ve seen many suggested solutions on the forum that rely on using the wait action. However, since each certification has a different end date, I’m wondering if it’s possible to use the certification end date to calculate or set a reminder time to send notification emails accordingly.

you can try email template “certification due”

as a workflow:

you can access expiration using expression $.certification.expiration
to use the certification due date for calculation and reminders you can use function spTools.formatDate() it allows you to format date
$spTools.formatDate($certification.expiration)

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