Workday Write-Back issue

Identity Security Cloud (ISC) ISC Discussion and Questions
1

Hello Team,

We have an authoritative source as Workday, and Active Directory is our target application.

Our requirement is:

We have to update an attribute (say Attr1) in workday with some value from identity attribute of ISC
We have updated identity profile mappings, schema mappings, and attribute sync for workday as well.

Value is getting updated in ISC. But the problem is that attribute sycn is not working from ISC to workday.

It gives error [“Update operation not supported for schema attribute Attr1”]

Can anyone help me with this?

2

Ensure the attribute is mapped in the source’s Create Account definition, as this is required for attribute synchronization.

3

Since Workday is our auth source there is no create account policy.

4

For auth source attribute sync is not enabled, it can be achieved through transforms

5

I have configured it using API’s, It’s enabled.

6

Hey it wont work I said it cannot be enabled, so it is achieved through transform

7

You need to create a create account policy to do attribute sync

8

PS, my understanding is that ISC can only update Contact Information (Email address and phone numbers), User IDs and Custom Attributes (by the use of WD custom objects).

See Supported Features

9

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image728×692 16.5 KB

try enable provisioning as in the screenshot and that should work to sync the data to workday.

10

It’s already configured

11

Is the create account profile mapped ?

12

No, create account not mapped yet.

13

As I say above, to use attribute sync, you need a create account profile. Is the attribute you want to sync one of the supported ones?

14

Please do so and then it should work.

15

It is of Other Type or custom IDs in Workday.

16

Now I get this error [“openconnector.ConnectorException: [ ConnectorException ] \n [ Error details ] Exception : null”]

After performing the required things.

17

Anyone has a solution for this?
I followed this , but it doesn’t work Aggregation and Provisioning of Custom IDs

18

You’re not giving us much to go on. Please share more details on the attribute you are trying to provision, the xpath, the integration, the custom object, the api url and the console logs.

19

The requirement is to update 2 attributes, Email and NetworkID.
Email works with attribute sync where as NetworkID comes under Custom IDs in Workday so it throws error [“openconnector.ConnectorException: [ ConnectorException ] \n [ Error details ] Exception : null”].
I have followed the steps from the document I have attached above.

20

Are you able to aggregate the custom id?