ServiceNow Catalog Integration filter out Source

Identity Security Cloud (ISC) ISC Discussion and Questions
1

We have successfully integrated the ServiceNow Catalog but would like to filter out some sources that are available in the dropdown. I’m not having much luck finding in the documentation on where we can update this filtering.

We haven’t made any of the entitlements within the source as requestable. So when a user selects that source it provides the error “**No results found! Please refine search!”**strong text. We don’t want to confuse the end user and want remove the visibility to that source.

2

While there are some options you can change natively using the widget options, the list of available applications in the drop-down isn’t one of the options. You’d have to modify that widget’s code to exclude certain sources.