serviceNow service catalog integration

Hi Experts,

we were able to see all Sailpoint access profiles [requestable] in ServiceNow Service Portal. But we want to add some filters to show only access profiles of a particular source..

Is there a way to do this.. Can someone help me with steps.

On the setup page there should be a system property that says something like “additional search filter to include on results”

You just use SailPoint query language for that like

 AND (source.name:"sourceA" OR source.name:"sourceB")

I put a space before the word AND but I can’t remember if that’s required or not

@mcheek

for me, when I tried with source.name it didn’t work.. It works only when I give source.id:

Does source.name work in the ISC UI?

Hi @chandramohan27 source.name:“SourceName” works for me. Can you add the query here

Hi @mcheek,
Yes it does work when using source.name:“SourceName” but when we try to run it via the below api it says that source.name is not valid for search. We then tried to replace it with source.id and it works fine. We are assuming that Sailpoint is using this api to do the filtering.

https://sailpoint.api.identitynow.com/v3/access-profiles

It’s been a while since I looked at the code for the Service Catalog Integration but I was under the impression that it was using the v3/search API.

I recall at a previous job I had the filter I mentioned in my original reply not only using source.name but also using “AND NOT tags:HIDDEN” because we wanted to hide certain items from showing up in the Service Catalog integration