Enhancement: ServiceNow Service Catalog for Identity Security Cloud v4.1

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Description

We are excited to announce another exciting release for ServiceNow Service Catalog for Identity Security Cloud V4.1!

All updates can be tracked here.

Enhancements

  • Ability to filter by Application
  • Consolidated view of SailPoint requests in ServiceNow with mapping ISC correlation Id along with request details.
  • Ability to further filter Users in ISC User Selection widget.
  • Ability to further filter Users in ISC User Selection 2 widget.
  • Multiple widget Options for ISC Access Object Selection including query filter
  • Multiple widget Options for ISC Access Object Selection 2 including query filter
  • Ability to select default operator in ISC Access Object Search widget
  • Ability to include attachment along with record producer request
  • Sample demo catalog for easy configuration during implementation.
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Hi Kamesh! Great progress on enhancing this integration. Can you point me to any documentation that describes how to use the new features, such as the ability to filter by Application?

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Jill,

Application is available as another filter in search. End user can select the Role/Entitlement/AccessProfile linked to this application.

Please send me an email and we can schedule a discussion if needed.