How do I hide the disabled access profiles in Sailpoint access request 2?
As of now, I am seeing that users can request for disabled access profiles and the request in ServiceNow will get cancelled providing the error message as bad request.
I want to make sure that it does not shows up in the form.
On the setup page there should be a system property that says something like “additional search filter to include on results” . This should be added to the Access Profile Filters
You just use SailPoint query language for that like
AND (disabled:false)
Hello @Bhat1999,
In ServiceNow side, if you go to All > SailPoint Identity Security Cloud > Setup :
Then, scroll down to “Additional query for fetching list of access profile” :
Based on the documentation, you should be able fetch data on the Second-level fields for objects.
I hope my post will help you !
@RAKRHEEM when we’re resharing answers others have posted, let’s be sure to link to the original as well so that the person posting the query can follow the breadcrumbs for additional context and details 
Thank you all for sharing the information!
I see that it says manage access page only. Does this works for Sailpoint record producer 2?
This didn’t worked. I made changes to AND enabled:true and it worked.
This worked for manage_access page.
I am using Record Producer 2. How I can achieve this?
Sorry for asking but what is Record Producer 2 ?
Check this out - SailPoint Record Producer
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