Hi All,
We have a requirement to configure Form Submission Reminder in case the recipient hasn’t taken any action on the form. The reminder email should get triggered in every 5 days.
I configured the time as 1 hour for testing.
We observed that after 1 reminder the workflow doesn’t send any further reminders. The expectation is that after every 1 hour a reminder email should be sent.
These configurations are provided in “Form Action” step in workflow. Has anyone faced similar issue ?
I think the Form Action step sends only one reminder email, even if a repeat interval is set. The “Reminder Interval” only controls the delay before the first reminder, not repeated reminders. To send multiple reminders, you need to build a custom loop using Wait + Condition steps in the workflow. In this loop, check if the form is still pending and send a reminder email every 5 days. SailPoint does not currently support recurring reminders directly in the Form Action step.
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