Pending Form Submission

Identity Security Cloud (ISC) ISC Discussion and Questions
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Hi Team,

We are currently sending a Form to a user’s manager upon on-boarding, asking to fill in Asset Allocation and other details. On successfull form submission, we are creating a ticket which goes to the app team to be fulfilled.

We want to send reminders to the manager in case of pending form submission. We see their is a limitation with Form Action sending reminder feature. It only sends one reminder and is not recurring.

Query is:
1] Is their a way to find out Pending Form submissions, which we can fetch in workflows and send recurring reminders?
2] Is their a way to send recurring reminders for a form action in case of pending form submission?

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Team,

@colin_mckibben @kjakubiak @KRM7 @sharvari

Would really appreciate your inputs here.

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Use the below API to find the form instance, created, expire and its state these can help you decide if reminders need to be sent out.

2 Likes
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Thank you @sharvari, This is awesome. Let me work on this.

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Hi Team,

While using Search form instances by tenant beta API from SailPoint to fetch assigned forms, it seems the API does not return all data. I do not see anything mentioned in the documentation or response to paginate.
The API response does not have limit, next or anyother parameter to paginate.

Based on the SailPoint’s standard pagination Documentation ( Standard Collection Parameters | SailPoint Developer Community)

– If I add the ID of the last entry from the response to the URL to fetch the next results, it throws ‘Identity not allowed to perform operation’, I am an Admin on the tenant though.
– I also tried working via client credentials created from API management in API Security settings with sp:scope:all. With this, the response is ‘Missing rights’- forbidden’.

Would really appreciate if anyone can shed some lights.

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