OOTB Workflow for unlocking an account

[derrickthomasvdot (Derrick Thomas)]

Which IIQ version are you inquiring about?

8.3

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Share all details about your problem, including any error messages you may have received.

I am trying to find the OOB workflow for when a user needs to unlock an identity’s account going through Manage Access>Manage Accounts. I need to change the OOTB verbiage for the email template being used. I do not recognize it in business processes so i need a bit of assistance.

[nick01king (Nicholas King)]

Hi @derrickthomasvdot

The OOTB workflow will be “LCM Provisioning”.

You can check or change this in Settings (gear icon) → Lifecycle Manager → Business Processes

Or find the EmailTemplate in the workflow and just change as you require.

[Arun-Kumar]

Hi Derrick,

you can find the workflow configured for unlock account under Business process tab in LifeCycle Manager.