Need correct user in reassignment email template

[rohitmisal45 (Rohit Misal)]

Hi All,

In the default Certification Reassignment email template, we noticed that the variable ${requesterName} is populating the old certification owner’s name, instead of the user who is actually performing the reassignment.

We want to display the logged-in user’s name (the one reassigning the certification) in the email. Since we’re not using workflows or event triggers, variables like ${actor.name} don’t seem to be available.
Is there any variable available in the email template context that gives us the actual user who is reassigning the certification?

Thanks,
Rohit

[JackSparrow (Theja C)]

Hi @rohitmisal45 ,

Just tested this. I can see my name (for ${requesterName}) in the reassignment email that I have received. I have reassigned the cert to myself. I don’t see the old cert owner name.

Also, as per the documentation, there are no other variables available for this template.

[rohitmisal45 (Rohit Misal)]

Thanks @JackSparrow , for your response. I’ll test it again and let you know the result