We are currently customizing our email template for certification reassignment in SailPoint ISC. At the moment, the variable requesterName displays the name of the identity requesting the reassignment. However, we would like to replace this with a variable that shows the certification owner’s name instead.
I need help on this
Hello,
There are following Email Templates which gets triggered during Cert Campaign flow.
Certification Email Template
Certification Due Email Template
Certification Reassignment Email Template
All the above email templates are Version-1 email templates and as per documents following are the Global Variables it refers to.
You can try using variable ${ownerName} and check the output. I doubt that It will give you the output but try it out.
Refer the below SailPoint ISC documentations.
Thank You,
Regards,
Rohit Wekhande
Hi @princes
Please try either ${ownerName} or ${certification.owner.name} and see whether it works for you.
