Adding user details in certification email template

IdentityIQ (IIQ) IIQ Discussion and Questions
1

version 8.4

Hi, I have been trying to add user’s details in certification email notifications, but the values are not getting displayed in the email. Tried $identityDisplayName, ${identityDisplayName}, $
[identity.getAttribute(“displayName”)}. But nothing seems to work. Can somebody share ideas what is wrong.

2

Hi @himabindu306 , can you try the following snippet:

<EmailTemplate name="TestEmail">
  <Body>

#set($spctx=$spTools.class.forName("sailpoint.api.SailPointFactory").getMethod("getFactory", null).invoke(null, null).getCurrentContext())

#set($identity=$spctx.getObjectByName($spTools.class.forName("sailpoint.object.Identity"), $ownerName))

Identity Name from context: ${identity.firstname} ${identity.lastname}

Identity Department from context: ${identity.department}

  </Body>
  <Description>Email Template</Description>
  <Subject>Test Email Template</Subject>
</EmailTemplate>
3

Hi Prashanth,

In which part of the email template should this snippet be placed

4

Hi @himabindu306

How to Find the Correct Variables and Object Structure

The best way to figure this out is to inspect:

  • The Email Template’s XML:
    1. Go to Debug > Email Template in IdentityIQ.
    2. Find the specific email template you are trying to modify.
    3. Click on View XML .
    4. Look at how other variables are referenced within the template (e.g., $certification.name , $certification.expiration ). This gives you clues about the top-level objects available.

here you can find the argument details like name and type.

name=“certification” type=“Certification” – The Certification object we are reminding someone about.
name=“recipient” type=“Identity” – The Identity object of the user being reminded.
name=“sender” type=“Identity” – The Identity object of the user doing the reminding.
name=“comment” type=“string” – Optional comment from the sender.

5

It should be within the Email’s Body tag.

Please refer to the “Email Template Arguments” article in community for more details.

6

Hi @himabindu306 ,

Use $identity.displayableName to retrieve the display name of the identity.

7

Hi @Arun-Kumar
$identity.displayableName is not working for me.

I have validated this functionality on IIQ 8.4p2 with the Certification Reminder template. The following variables are displaying correctly:

  • $recipient.displayableName: This corresponds to the certifier’s display name.
  • $sender.displayableName: This corresponds to the display name of the system administrator who initiated the certifications.
8

@himabindu306
Please validate above variables from your side and let us know if it solves your purpose.

9

Dear Pattabhi,

I want to print the user’s details who is getting certified, so above will not suffice.