ISC Service Accounts

[Jadhikary (Jeebina Adhikary)]

Please be sure you’ve read the docs and API specs before asking for help. Also, please be sure you’ve searched the forum for your answer before you create a new topic.

Hi,

I am working on managing service accounts in ISC. If anyone has worked on this type of requirement or have any other docs or URLs then please let me know.

[kumarSinghM (Manish Singh)]

Hi @Jadhikary

SailPoint has released a new capability for Machine Account Creation. You can utilize this OOTB feature of SailPoint ISC. Please refer URL below for more information regarding the configuration steps.

New Capability: Machine Account Creation - Announcements / Product News - SailPoint Developer Community

Also you can refer to this post.

How to Enable provisioning for Service Accounts or Machine accounts in Sailpoint ISC? - Identity Security Cloud (ISC) / ISC Discussion and Questions - SailPoint Developer Community

[Puja_IAM (Puja Kumari)]

Hello @Jadhikary , Yes SailPoint has updated recently "New Capability: Machine Account Creation" documentation.**
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Please go through below documents :

New Capability: Machine Account Creation

The production rollout date has been updated to June 16. 2026. Description Organizations create large volumes of machine accounts (such as service accounts, bots, and automation identities) often outside of Identity Security Cloud. This leads to inconsistent processes, weak approval discipline, and limited visibility between requested and provisioned accounts. SailPoint Identity Security Cloud now provides a guided path for requesting, approving, and provisioning new machine accounts for con…

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[Pankaj_IAM_SailPoint (Pankaj Kumar)]

Hello @Jadhikary

Sailpoint has added new capability for Machine Account Creation.

Please refer the below documents which was updated by SailPoint Team

New Capability: Machine Account Creation

[ajmerasunny1 (Sunny Ajmera)]

Just know that this feature has additional license