Which IIQ version are you inquiring about?
8.3p3
Share all details about your problem, including any error messages you may have received.
When the challenge period is set and a person whose access has been revoked becomes inactive during the challenge, the challenge work item is forwarded to the admins according to the inactive forwarding rule. However, two work item forwarding notifications are sent simultaneously: one to the admins who are the owners and one to the certifier. The notification sent to the certifier is incorrect, as the work item is not forwarded to the certifier.