Implementation of loopback connector to manage SailPoint user levels and governance groups as entitlements

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

We are Implementing loopback connector to manage SailPoint user levels and governance groups as entitlements.
We are facing issue in provisioning. Access requests are getting provisioned to grant SailPoint user levels also its adding members to governance group, but the status of access request is showing as failed with error as “sailpoint.connector.ConnectorException: Command timed out” in SailPoint.

Sometimes errors are different like “[ConnectorError] Cannot read properties of undefined (reading ‘name’)” and “command invocation expired” and “[ConnectorError] Request failed with status code 429”

2

Hello,

There is an active discussion around issues on the topic for that connector, I would suggest you ask there

3

You are using IIQ or IdentityNow ?

4

SailPoint IdentityNow

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