Approval is being assigned to incorrect Identity if the requester is Approver for the Access Profile

[bijay_biswas]

I am trying to raise a request for a beneficiary user using the Approver account, Instead of being auto approved, It is being assigned to some Random User.

[officialamitguptaa (Amit Gupta)]

Hi Bijay,

Sailpoint IdentityNow restricts the auto-approval.
Refer the link below -

Managing Requests for Roles and Access Profiles - SailPoint Identity Services

I also faced the same issue in past, It was assigned to one of the Org Admin.

Mark it as solved if it helps.

[Abhishek_1995 (Abhishek Kumar)]

Hi @bijay_biswas,

Greetings for the day!

If you want to understand the approval flow how it works. please read the the below screenshot for your reference.

Thank you!