Case 1:
When Role Approver makes a request for themselves , role approval should go for approval to line manager
Case 2:
When Role Approver makes a request for someone else , role should be auto approved.
We have tried the attribute “autoApprovalEnabled” as false and vice-versa of above scenario happens. Also in case of “autoApprovalEnabled” as true, auto approval happens for both case.
Let us know if there is a way to achieve above scenario.
Thanks in advance.
For Case 2, I’m not aware of any out of the box configuration that will do this. You can submit an idea for our product team to implement such a feature. Or, you can look into creating some automation that will handle this for you. For example, you could write a program or workflow that periodically checks pending access requests for any items that match your criteria and then use the approve access request endpoint to automatically approve it.