Set Multiple Owner on Approver Forms

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hello Team,

We have a requirement where we want to send Approvals to multiple users (a Governance Group) via forms. The form recipient would be the approver.

We tried below steps/actions in workflow :

Action 1 : Get List of Identities (Using a search query).

Action 2 : Forms

In the Action2 Forms , we tried to set Recipient from the output of Action1 so that the Form goes to multiple users.

On the workflow execution , I see “HTTP Response Returned a Client Error: unable to fetch public identity for recipient”.

The search query is correct & returns a list of identities. Is there a way we can achieve this ?

Thanks in advance,

Tanay

2

Hi @IAM_Tanay !

Please help me understanding the following :

  • Which trigger are you using to accomplish this
  • Have you encountered this during the testing of workflow or in real time
  • Can you please post the screenshot of action 2 configuration . [Mask any sensitive data]
3

Trigger - Interactive Trigger
Encountered during the testing of workflow.

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4

@IAM_Tanay

I don’t think we can use a list of values in the recipient field; it only accepts a single identity.

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Workaround it to iterate this form action for list of identities as input using loop.

Thanks

5

Thank you. I managed to do that via Loops.

Though if SailPoint can provide a functionality to create an Approval directly it will be great.We can configure a configure a Governance Group in case of multiple parallel approvals. Currently there is no tracking mechanism to ensure if Form is already approved.