SAP Direct connector connection issue

Hi Team,

When we performing test connection for SAP direct connector. We’re receiving below error. SAP team has reset the password, even after that we are getting the same error. Any suggestion.

[ ConnectorException ] [ Error details ] Exception occurred while test configuration operation, refer logs for more details. Initialization of repository destination SAP S4 Hana On prem [source] failed: Name or password is incorrect (repeat logon)

Hi Seema,

Facing same issue, please let me know solution, if it gets sorted

Regards,
Dharani

The issue could be due to multiple reasons. As the error suggested it could be any parameter changed at SAP side/ Username contains any special character/ Many VAs configured with same hostname. Our case is with respect to the hostname. We followed the below steps to resolve the issue. Verify as per your RCA.

Access the VAs within the appropriate cluster and verify or update the hostname as needed.

1.Access the VA with the sailpoint user.
2.Run the following command to set the VA hostname:
	              sudo hostnamectl set-hostname <hostname of your choice>
3.Run the hostname command to validate.
4.Reboot the VA:
             sudo reboot
5.The VA should reflect the new hostname.
Edit "vi /home/sailpoint/hosts.yaml" or edit on your device and scp it to the VA. Add the VA's host information. 
# Enter any entries needed in the /etc/hosts file
# Note: A space is needed between each key: value
hosts:
  10.18.1.132:
  - hostname.mydomain.com
  - hostname
6.Reboot the VA
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