SAP Direct connector - Test connectivity failing

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hello Team,

I was trying to connect SAP ECC/BW system but it was showing below error -

Caused by: com.sap.conn.jco.JCoException: (102) JCO_ERROR_COMMUNICATION: Initialization of repository destination SAP [source] failed: Establishing connection to communication partner failed at CPIC-CALL: CMRCV on convId: 35200000\n\tconnection parameters: TYPE=A DESTINATION=: Server is DOWN or Connection parameters are incorrect

I have followed the troubleshooting steps mentioned on option 1 in below guide -
https://documentation.sailpoint.com/connectors/sap/hr_hcm/help/integrating_sap_hr_hcm/troubleshooting.html

but still facing the same issue. Does anyone have any thoughts over the SAP test connection issue?

Thanks!!

I appreciate the help !!

2

Do you see a test connection error only for this app or for all apps? Try a VA restart to rule out any VA issues

3

Thank you Sushant for the response. All the SAP direct connectors are failing. Working on getting VA restarted.