I’ve configured a test connection in our Sandbox environment using the out-of-the-box Salesforce connector with OAuth 2.0 (token-based). The connected app on Salesforce is set up correctly, and the refresh token is configured to remain active unless unused for 30 days.
Initially, the connection worked successfully, and I was able to perform an uncorrelated account test last week. However, I’ve been experiencing intermittent issues where the connection status shows “Not Responding” and times out.
Troubleshooting Steps Taken:
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Verified no changes have been made on the Salesforce side.
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Reauthenticated by re-entering the same client ID and secret — this temporarily restored the connection.
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Attempted another uncorrelated account test, which resulted in errors.
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Today, I repeated the reauthentication process, and the connection worked briefly but reverted to “Not Responding” shortly after.
Update : Now even after repopulating I am seeing a connection error