Reassign Object Owners Using IdentityNow Workflows

[adamian (Andrei Damian Fekete)]

As we invested some time to build on this workflow, and failed, maybe this information will help others:

• You can not use a dynamically calculated form submission deadline

ISC: Workflows Form - can't use variable as deadline

SailPoint Support: I checked with the engineering team and here is what they have to say: Inline variable is not supported in deadline for forms. The form submission deadline is looking for an absolute value from 1-30 days or maximum of 30 days 720 hours. The Variable getting a validation error seems accurate as we would not be able to set a deadline that exceeds those documented maximums. I ask myself how this UI change passed the QA test.

• You can not customize the e-mail subject for the form submission reminder and expiration.

ISC: Workflows Form customization

What problem are you observing? Not all form ( Actions - SailPoint Identity Services ) emails can be customized / translated. Allowing customization: [image] The reminder message can not be disabled. If the functionality is kept like this, and you select a dead line of one hour, you have to select a reminder deadline of exactly of one hour (it can not be 0 or bigger than the deadline). At the same time two messages will be sent after one hour: the reminder and the cancellation message, b…

• Information for FormData while testing is misleading

ISC Workflows: formData is empty in the step output of Form

What problem are you observing? While trying to create a similar workflow to the one described on this page Reassign Object Owners Using IdentityNow Workflows I have noticed that the formData step output is an empty object, even if the user has submitted the form with data. [image] This incorrect information is confusing and makes debugging a lot harder than it should be. formData is empty in the Workflow execution as well, so it may be impossible to debug what exactly the user selected on t…

• Form action doesn’t behave as documented on deadline

ISC Workflows: Form action doesn't behave as documented on deadline

What problem are you observing? From Actions - SailPoint Identity Services If the form is not submitted before the configured deadline the workflow will encounter an error and stop. From what I can see the workflow will not error out and stop. What is the correct behavior? Documentation matches the actual behaviour, and vice-versa. What product feature is this related to? ISC Workflows What are the steps to reproduce the issue? Create workflow Add Form action Test workflow, wait until t…