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We are working with a manager certification scenario where the manager(Kevin Mourgos) has setup a reportee(Donald OConnell) as forwarding user. As per OOTB functionality, the forwarding user does not have access to manually re-assign certifications back to the manager/certification owner. We are trying to schedule a run rule task which can automatically take care of this situation. Through the rule, I have tried setting the manager as the owner of the certification and workitem but it does not seem to be working. Please let me know what I am missing and assitance with the code is greatly appreciated.
Hi @ashutosh08,
Using the “Self-Certification work item forwarding rule” re-assigns all certification items back to the manager, I am trying to assign only the self certification items. Please advise.
Hi @enistri_devo ,
Thank you for your suggestion. Unfortunately, setting a different certifier to the certification object is redirecting the entire certification to the new owner. I am trying to set the new owner only to the certification entity where the delegate is the target and allow the delegate to action on certification items for other users who report to the manager.