We are trying to setup the Rapid setup leaver for our offboarding process. We have a requirement of removing entitlement after keeping 60 days. I tried configuring remove entitlement with later option checked and using the 60 days delay.
I don’t see any request object creating for this entitlement removal, also entitlement is not getting removed if i test it through Time machine or testing it even with one day configuration.
Any suggestions what i might be missing here or how that should work?
Is your leaver workflow being triggered? Can you confirm if the ‘Get Deferred Plan Builder’ step is being called? If not, try enabling debug logging and review the logs for more details.