OOTB Notification Subject Line

Identity Security Cloud (ISC) ISC Discussion and Questions
1

Hi Experts,

Is there any limitation in OOTB Notification template subject line. I’m trying to customize the email subject line as however it is throwing me an error.

#set($string = ${certification.certificationGroups.get(0).name})
#set($suffix = “Entitlement Owner”)
#if(${ordinalNumReminders} == “1”)[REMINDER]
#if($string.contains($suffix))Entitlement Owner
#{else}Manager#end
Access Review pending signoff by ${ownerName}
#elseif(${ordinalNumReminders} == “2”) [ESCALATION]
#if($string.contains($suffix))Entitlement Owner
#{else}Manager#end
Access Review pending signoff by ${ownerName} #{else} Reminder#end

2

Hi @chandramohans27,

From IIQ perspective usage of VTL in subject is restricted due to security reason. I hope same must be extended to ISC also. If you can share the error, then may be the same can be confirmed.

Please have a look on this below solution.

It will not be allowed in the cc field, Subject, etc.
This was as per release note:
IIQMAG-3560
[SECURITY] IdentityIQ now restricts class loading from within Velocity templates except for email bodies

Thanks

3

Hi @chandramohans27,

You can use velocity script into subject as you do in the template body.

But i confirm with Sailpoint that maximal length is 250 characters.

You can see my post here : Email template condition and subejct max length - Identity Security Cloud (ISC) / ISC Discussion and Questions - SailPoint Developer Community

in this post i have an example that work.

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