Email Template related to Certification Due

Hi Team,

The question is related to the “Certification Due” Email Template.

The inbuilt feature of this Email Template is -

On 7 the day from the Start day, the reviewer will get the first reminder mail and after that on 14th Day, the reviewer will get an email, and again on the 21st Day, the reviewer will get an email.

My Question: I want to send different email body/content on the 7th day, 14th day, and 21st day.

How that will be possible?

Is this we can achieve by :
ordinalNumReminders String The number of this reminder, starting from 1.

Kindly help me with that.

Thanks,
Raj

Hi Ritu,

The developer forum focuses on helping the developer community extend the capabilities of IDN beyond what is provided out of the box in the user interface. This typically involves the use of APIs and event triggers. The Compass community focuses on assisting admins with the configuration of their tenants within the IDN UI. To help us keep our conversations focused and to provide community members like you with the best possible experience, can you please ask your question in Compass? Thank you for your understanding.