Netsuite App UI Error

IdentityIQ (IIQ) IIQ Discussion and Questions
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1

Which IIQ version are you inquiring about?

8.4

Please share any images or screenshots, if relevant.

Share all details about your problem, including any error messages you may have received.

I want to onboard a Netsuite application, so I used the OOTB connector (Netsuite).

when trying to configure the credentials it was observed that required options were not loading as per the Authentication Type (By Default only one option: Token Based Authentication)

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I tried with filling the required options showing in the screen and thought of edit it from debug once application object is created but IIQ not allowing to save the app asking to fill some filed which is not even visible in UI.

Appreciate any suggestion on this.

2

Hi @GKovaradhan ,

Try this approach. Attached the sample Netsuite application xml. Import the file and update the detail from debug.

Netsuite.xml (8.7 KB)

3

Hi @Arun-Kumar , Thanks for sharing the xml file of application. Appreciate your response.
I too did same step by reusing old NetSuite application configured in our environment.

While doing testing I faced few things which seems to be unusual for me,

  1. Create operation is working only when I am passing specific subsidiary value ( “JM All” which have internalId = 1 from NetSuite side) not for other even it is active in NetSuite side.
  2. When creating new account in NetSuite is that mandatory to pass entitlement value? (Note: We have use case where only base account (i.e., without entitlement) needs to be created but SailPoint not allowing to create but when passing an entitlement it is working fine)