Modifying "View" Button Work Items Page

Hello Can TASASIZ. The View control uses a scripted action rather than a normal <a href>, which is why Ctrl or middle-click doesn’t offer “open in new tab”.

One option is to use IIQ’s documented direct work-item URL:

https://<host>/identityiq/ui/rest/redirect?rp1=/ui/index.jsf&rp2=commonWorkItem/<workItemId>

IIQ notification templates also use the hash-fragment form:

https://<host>/identityiq/ui/index.jsf#/commonWorkItem/<workItemId>

with:

$spTools.formatURL('/ui/index.jsf#/commonWorkItem')/$item.id

If you want the View action itself to behave like a normal link, I’d suggest using a plugin snippet. You can scope the snippet to the Work Items page using regexPattern, get the work-item ID for each row, and either replace the View action with an <a> or add a separate “Open in new tab” link using target="_blank".

A similar plugin approach has been used to modify OOTB Work Item actions. An SSB XHTML override may also work, but it would be less upgrade-safe and may require reconciling changes after IIQ patches or upgrades.

I would first verify whether it is the work-item type. SailPoint’s direct-link documentation lists Forms, Approvals, and Request Violations as supported for this route. Other types, including manager access reviews, may need to use the desktop page instead.