Missing documentation for IQServiceResponseTimeout

[adamian (Andrei Damian Fekete)]

What problem are you observing?

The AD connector can error out with this message:

Configure IQServiceResponseTimeout or provisioningTimeout in the source to increase the timeout.

Where is the parameter IQServiceResponseTimeout documented?
What is the difference between IQServiceResponseTimeout and provisioningTimeout?

There are a couple of threads mentioning this parameter, but nobody has a clear understanding of what it does.

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IQ Service Timeout Issue

Hi All, We are seeing intermittent timeout issue for IQService while system trying to process bulk records in identityNow with below error:- [“Timed out waiting for a response from IQService after [60] seconds. Request outcome is unknown.Configure IQServiceResponseTimeout or provisioningTimeout in the source to increase the timeout. Read timed out”] Any suggestion how to resolve it? Thanks

provisioningTimeout Max limit

We have a AD - After Create powershell script that updates few attributes in Azure AD after the account is created in AD. For this we have a retry logic in the script which will wait for the User account to be available in Azure AD before updating the required attributes. The AD to Azure sync runs every 30 mins. The powershell script runs fine and does its job. For this, we have set the following timeout attribute in the source: “provisioningTimeout”: “600”, “IQServiceResponseTimeout”: “3600”…

What is the correct behavior?

All parameters should be documented.

What product feature is this related to?

ISC Active Directory connector.

What are the steps to reproduce the issue?

Execute a provisioning operation in AD that takes a long time.
Check the error message.

Do you have any other information about your environment that may help?

No.

[Mike_Trachta]

I just posted feedback here asking for this same information. We would appreciate SailPoint updating their documentation. We frequently learn about new settings either from Advisory Services or searching a forum rather than from product documentation.