Timeout Errors and Settings

Timeout errors may occur when SailPoint is waiting for a response from the Virtual Appliance (VA). These errors are applicable to all connectors and tend to occur during the setup of sources or when sources are down. This document is designed to give specific information that can be used to resolve these errors.


This is the companion discussion topic for the documentation at https://documentation.sailpoint.com/connectors/iqservice/help/common/identitynow_topics/timeout_errors.html

Can SailPoint please add documentation for the IQServiceResponseTimeout setting as well? More context can be found here: IQ Service Timeout Issue - Identity Security Cloud (ISC) / ISC Discussion and Questions - SailPoint Developer Community

Hey Mike! Thank you for your input. We’ve created a Jira issue to track the effort, and we’ll update the comment thread when it’s been addressed: CONDOCS-4696.