JDBC Connector Exception

Hi,

We have a JDBC conector and a Service Desk conection with Jira.

A user requested a role, but retrieve a exception:

sailpoint.connector.ConnectorException: Unable to execute request to URI https://{tenant}.api.identitynow.com/beta/connectors/get-object?objectClass=Application&objectNameOrId={sourceName}+%5Bsource%5D

Seconds after, with a identity refresh, the Jira ha been opened.

But why this exception? The source name was not changed, the access profile in role don’t changed.. nothing.


I see similar error , is this source VA based ?