Hi All,
For one of our JDBC connector we are facing attached below while performing test connection. Can someone please help on how to troubleshoot this. and how can i get the logs.
[ ConnectorException ] [ Error details ] The server encountered an unexpected error while contacting target system during test configuration operation. Please check the logs. IO Error: Got minus one from a read call, connect lapse 5 ms., Authentication lapse 0 ms.
Hey @pgthuku , Google says it’s related to either IP whitelisting (of VA) on the source database or some network/firewall related issue.
Did you verify the JDBC connection string is correct? If not, that could be the possible start point for you.
Thanks @gauravsajwan1 let me try to whitelist the IP’s.
It’s not going to be a firewall issue as they drop the packets and not close the connection after 5ms (you would get a timeout instead).
Likely your connection string is not correct
@tysremi the issue was the VA IP’s were not whitelisted on the database, after whitelisting the connection has been stable.
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