In Discovery: Multi-account Access Requests

Business Problem

Customers need to be able to request access for a user who has more than one account on a system, and they need to be able to choose which account will get the requested access. This might include requesting the same access for multiple accounts and revoking each account’s access individually.

If this is a concern that impacts your organization, we want to hear from you!

Sound Familiar?

If this is a problem that impacts your organization, use our Ideas Portal to cast your vote for this Idea. Here you can view currently submitted ideas, add comments for your specific use cases around this problem, and vote!.
Idea: Multi-Account Support for Access Requests

How You Can Help

We are continuing to validate our understanding of the problem space and solution. In addition, we are conducting research calls focused on validating our designed solution, better understanding the desired user experience, and ensuring we hit the most common customer use cases.

Our Product Management team would love to hear from you! Here’s how:

  • Voice your thoughts, questions, comments, and concerns right here in this topic.
  • Vote on the idea linked above.
  • or schedule a call if you feel the need to discuss this topic in private, and provide insights specific to your business problem and use cases. If you don’t see a calendar opening that aligns with your availability, feel free to send me a direct email.

Hi @jennifer_mitchell - I imagine that “In Discovery” for this item is now closed, but are there any updates around this feature?

Yes, discovery is done. We have the feature in a limited availability release with a handful of customers, but we know we have some gaps in the revocation side of the feature that need to be addressed before it can go GA. We are still working on getting that work prioritized.