IdentityNow - Workflow - Get Identity Action in workflow not working

Hi,

When using Get identity action in workflow, it is failing with error ‘request failed: 404 - 404 Not Found: The server did not find a current representation for the target resource.’ Although this identity exists in syste


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Attaching image for reference.

Hi @YIOA1, try looking at some of the templates for Workflows. For example, the “Remove Access When an Identity Becomes Inactive” has a few Get Identity Actions. Make sure you are passing the Identity ID such as:

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In the below example this is coming from the trigger with

$.trigger.identity.id

Templates:

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Hi Edward,
Thank you for reply.
I am using same $.trigger.identity.id , In sandbox user has id in same pattern re check from my end. I did check them and able to do v2 search with this id as well its able to search with id but in workflow it says 404 not found.

@YIOA1 can you share how you configured your “Get Identity” action?

I see its mapping in this specific source, Account id is mapped to login instead of external Id. I did try for another source identity and it did work where account Id properly mapped.