Hi! I am not part of the sales process, so I do not know how Sailpoint sells Tenant sizing. I am experiencing some performance problems, recently I added 81 jdbc connectors, each takes about 30 minutes in doing account aggregation. So I am aggregating in batches of 5/10 these days. All these connectors has its own cluster with 2 VAs.
Other connectors (RH, AD, etc) are in another cluster. But when aggregation occurs, all functionality on Tenant becomes very slow, random errors appears, has to refresh screens and the most problematic for us, is that connectors that are on other cluster can not aggregate until the aggregations on other clusters end.
It has some logic, as connectors run on the especific cluster VA, but once accounts are loaded, they are proccessed on Tenant.
So my questions are, how Tenant sizes are classified, how can I know the size of my Tenant and how can I request Sailpoint to leverage Tenant resources?