Get list of Identities Workflow steps failed with http 403 Error

Identity Security Cloud (ISC) ISC Discussion and Questions
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1

Hi Experts,

Below workflow steps is not working in production. It is throwing below error message. Same steps work in sanbox/test environments. Please help. thanks
Workflow Steps:

“Get List of Identities”: {
“actionId”: “sp:get-identities”,
“attributes”: {
“inputQuery.$”: “$.defineVariable.searchString”,
“inputSavedSearch”: null,
“searchBy”: “searchQuery”
},
“description”: null,
“nextStep”: “Compare Numbers”,
“type”: “action”,
“versionNumber”: 2
}

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Error message:

{“displayName”:“Get List of Identities”,“error”:“request failed: 403 - 403 Forbidden (type: HTTP Response Returned a Client Error, retryable: false): request failed: 403 - 403 Forbidden”,“stepName”:“getListOfIdentities”,“task”:“sp:get-identities”}

{“error”:“actionStep(Get List of Identities) Err: task failed: activity error (type: sp:identity:get-identities:v2, scheduledEventID: 17, startedEventID: 18, identity: 33757d64-2e7d-4361-a5da-5e560b7eeb48): request failed: 403 - 403 Forbidden (type: HTTP Response Returned a Client Error, retryable: false): request failed: 403 - 403 Forbidden (type: HTTP Response Returned a Client Error, retryable: false): request failed: 403 - 403 Forbidden (type: HTTP Response Returned a Client Error, retryable: false): request failed: 403 - 403 Forbidden”}

1 Like
2

Hi @vijaykb ,

Welcome to the SailPoint Developer Community!

Reason for 403 error mostly would be the user credentials you are using for the API doesn’t have access to execute this endpoint. Please ensure the user that you are executing the workflow has similar rights and permissions as in sandbox.

Regards,
Uday Kilambi

1 Like
3

Hi @vijaykb,

What action do you use exactly in this step ?

4

Thanks @uday_kilambiCTS ,

I found that workflow owner service identity was missing the elevated access “ORG_Admin”. after adding the access workflow completed successfully. Thank you so much for your help.

5

Thanks @ondiaye ,

“actionId”: “sp:get-identities”,

It worked after adding elevated access to workflow owner service identity. Thanks for help