formData is not getting captured in the submitted form json

[dineshdupati (Dinesh D R)]

Hi All,

I’m using a form(Actions - SailPoint Identity Services) in the workflow. When the form is submitted, the formdata is not getting populated in the submitted form json step output(attached the form step output json), Can you please let me know if you have any insights?

Thanks!

[sidharth_tarlapally (TARLAPALLY SIDHARTH)]

Hello @dineshdupati

Check if this helps :

The Form does not return the data

Hi @fewthiraphat Can you please explain the use case for your workflow? What exactly are you trying to achieve? Share the different steps you want to include in your workflow. The ‘Form’ action you’ve used in the workflow will not give you the output for the next step. If you want to take the data input from the form then you have to use the ‘Form Submitted’ trigger in your workflow. You can create two workflows. In the first workflow, you can use ‘Form’ action to send notification along with…

[ManvithaNalabolu06 (Manvitha Nalabolu)]

@dineshdupati

I’m using a form(Actions - SailPoint Identity Services) in the workflow. When the form is submitted, the formdata is not getting populated in the submitted form json step output(attached the form step output json), Can you please let me know if you have any insights?

Hi @dineshdupati

Adding to @sidharth_tarlapally

• Ensure field names in the form exactly match the keys you’re referencing in the next steps (case-sensitive and no spaces/special characters).
• Check field bindings — each form input should have the Name property set properly for the data to persist.
• Make sure the “Output Data” checkbox is enabled for each form field you expect to retrieve data from.
• Validate the form step’s output variable reference (like $.steps.form_step_name.outputs) in later steps; mismatches break data flow.
• If still blank, test with simple fields (e.g., a string input) to isolate if the issue is with field config or overall form processing.

Thanks
Manvitha.Nalabolu

[dineshdupati (Dinesh D R)]

Hi All,

The formdata population issue after form submission seems to be an intermittent issue and later I was able to see the formdata values in the submitted form json.

Thanks!