The Form does not return the data

[fewthiraphat (Thiraphat Itamonchai)]

Want to do

I want to do a workflow, that receive the data from the form, and do for the next step

Problem

My action in form step, it do not show the data in Step Output, in formData so I can not go to the next step.

This is how I created a form

[ManvithaNalabolu06 (Manvitha Nalabolu)]

This issue usually happens when the Form Step is not configured to return output properly, or when the form fields are not marked correctly for use in the workflow. Check that and let me know

[sidharth_tarlapally (TARLAPALLY SIDHARTH)]

@fewthiraphat make sure you have included the right form ? Any chance of similar form ?

[fewthiraphat (Thiraphat Itamonchai)]

Hi @sidharth_tarlapally , I have only one form.

[sidharth_tarlapally (TARLAPALLY SIDHARTH)]

Can u share form and workflow json ? (Mask sensitive data)

[nhassan (Noor Hassan)]

Hi @fewthiraphat

Can you please explain the use case for your workflow? What exactly are you trying to achieve? Share the different steps you want to include in your workflow.

The ‘Form’ action you’ve used in the workflow will not give you the output for the next step. If you want to take the data input from the form then you have to use the ‘Form Submitted’ trigger in your workflow.

You can create two workflows. In the first workflow, you can use ‘Form’ action to send notification along with a form link to the intended user.

Once the form is submitted by the intended user, then the second workflow (use ‘Form Submitted’ trigger) will run to take the data input from the submitted form and will proceed to the next steps.

Hope this helps!

[fewthiraphat (Thiraphat Itamonchai)]

Hi @sidharth_tarlapally , This is my workflow json

{
	"name": "Test Access Request",
	"description": "",
	"modified": "2025-05-29T09:02:38.605993914Z",
	"modifiedBy": {
		"type": "IDENTITY",
		"id": "f78aab2f90604e89b7a4f2780faacbd1",
		"name": "xxx"
	},
	"definition": {
		"start": "Compare Strings",
		"steps": {
			"Compare Strings": {
				"actionId": "sp:compare-strings",
				"choiceList": [
					{
						"comparator": "StringEquals",
						"nextStep": "Form",
						"variableA.$": "$.trigger.requestedItemsStatus[0].name",
						"variableB": "Change Branch"
					}
				],
				"defaultStep": "End Step - Failure",
				"description": "Check Name",
				"displayName": "",
				"type": "choice"
			},
			"Deny Access Request": {
				"actionId": "sp:reject-request",
				"attributes": {
					"approvalId.$": "$.trigger.accessRequestId",
					"comment": "Success for Access Request"
				},
				"displayName": "",
				"nextStep": "End Step - Success",
				"type": "action",
				"versionNumber": 1
			},
			"End Step - Failure": {
				"actionId": "sp:operator-failure",
				"displayName": "",
				"failureName": "End",
				"type": "failure"
			},
			"End Step - Success": {
				"actionId": "sp:operator-success",
				"displayName": "",
				"type": "success"
			},
			"Form": {
				"actionId": "sp:forms",
				"attributes": {
					"deadline": "7h",
					"formDefinitionId": "b47d1436-16e0-41ab-b31c-0e8b5b5f3593",
					"inputForForm_branch.$": "$.trigger.requestedBy.id",
					"recipient": "f78aab2f90604e89b7a4f2780faacbd1",
					"reminder": "1h"
				},
				"displayName": "",
				"nextStep": "Deny Access Request",
				"type": "action",
				"versionNumber": 1
			}
		}
	},
	"creator": {
		"type": "IDENTITY",
		"id": "f78aab2f90604e89b7a4f2780faacbd1",
		"name": "xxx"
	},
	"trigger": {
		"type": "EVENT",
		"attributes": {
			"id": "idn:access-request-post-approval"
		}
	}
}