Flat file source entitlements not getting created

Hello,

The issue I’m running into is that entitlements are not getting automatically created after importing accounts. The account file has the correct column header “groups” and accounts get aggregated correctly:

The group entitlement type has the correct “entitlement” type attribute.

but after data import the entitlements tab is blank

@mario_rod
What I’m confused here is, you are defining and entitlement type called “group” with all the entitlement attributes. However, in your account aggregation, “groups” column on the user accounts might only have entitlement id and not the rest of the metadata attributes.

Can you try to do this :
Change the type of “groups” in your account schema to “String” and re-import your accounts. See if they populate under the source’s entitlements tab. If not, can you also try importing the entitlements directly under the “Entitlements” tab using its CSV template, just to check that the source is not corrupted and is working as expected.

3 Likes

Hi @Arshad
Thanks for the response. I tried changing the “groups” attrib in the acct. schema to “string” and did a re-import but it didn’t work. Entitlements/tab is still blank

Here’s what the entitlement type “group” looks like

This is the accounts file