Where and how can we find ServiceNow Tickets generated in ISC after setting up the service desk integrations? I am unable to track any tickets in ISC.
Hi @robin82 ,
According documentation , the ticket number generated on the Service Desk system for the corresponding provisioning action can be seen under Search > Account Activity details of the identity.
You can try this query to get all tickets created on source.
accountRequests.result.ticketId:*AND sources:Sp_jira
This is reference documentation.
Thank you.
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