Since the update to Entra ID last Tuesday, we’ve noticed some strange behaviour… Seems that accounts are being created OK, some roles and entitlements apply OK - however, some ADD entitlement operations return a fail error with [“||Couldn\u0027t find object "omitted ID here". Please make sure that it was spelled correctly or specify a different object.”] with no obvious re-attempts by ISC..?
A manual identity process kicks it into gear and it applies without issue, but something seems off with roles assigning entitlements for Entra.
Is anyone else seeing something similar or seen this in the past and knows how we can resolve? Cheers
@SeanK-W I have not faced the issue. I have gone through the documentation. I have experience of other connectors implementation.
Have you tried re-aggregating entitlements from Entra ID to ensure Identity security cloud has the latest objects?
Try replicating a role with an entitlement in your test environment.
Thanks Nandana, yes we read entitlements daily & these have existed for a very long time so there’s been no change to our configuration. These errors have only started since the Entra connector update that rolled out last week.
Roles and entitlements add without issue to pre-existing accounts. This seems to occur when accounts have been recently created.
EDIT: Of the x3 failure events, ONE of them did apply in Entra successfully against the account. However this is not reflected in SailPoint UI
