Enhancement: ServiceNow Service Catalog for Identity Security Cloud v5.0

Description

We’re excited to announce another enhancement to the ServiceNow Service Catalog for Identity Security Cloud V5.0 is here!

You can track all future updates in the Connector Directory, and we recommend sharing that link with customers to ensure they’re always seeing the most up-to-date information.

Release highlights

  • :white_check_mark: AI-powered certification decisions
    Certifiers can now Approve or Revoke access based on AI-driven recommendations.
  • :counterclockwise_arrows_button: Account selection for access requests
    You can now select the appropriate account when requesting roles or entitlements for identities with multiple accounts—ensuring more accurate provisioning.
  • :inbox_tray: Granular control over role revocations
    Approvers can now select the related assignment when revoking access to a role.

Note: The ability to revoke entitlements based on assignment will be included in a future release.

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