Description
We’re excited to announce another enhancement to the ServiceNow Service Catalog for Identity Security Cloud V5.0 is here!
You can track all future updates in the Connector Directory, and we recommend sharing that link with customers to ensure they’re always seeing the most up-to-date information.
Release highlights
AI-powered certification decisions
Certifiers can now Approve or Revoke access based on AI-driven recommendations.Account selection for access requests
You can now select the appropriate account when requesting roles or entitlements for identities with multiple accounts—ensuring more accurate provisioning.Granular control over role revocations
Approvers can now select the related assignment when revoking access to a role.
Note: The ability to revoke entitlements based on assignment will be included in a future release.